TechSamsung's AI-powered interface sparks user controversy

Samsung's AI‑powered interface sparks user controversy

Samsung is planning a revolutionary change in its smartphones that may not be everyone's liking. The company is considering introducing a new settings interface supported by artificial intelligence, which could simplify the use of Galaxy devices but may limit user control over the device.

Company is working on changes to its smartphones.
Company is working on changes to its smartphones.
Images source: © Canva | Daniel Chetroni

3:17 PM EDT, October 16, 2024

For years, Samsung has been a leader in the smartphone market, and the Galaxy series consistently enjoys immense user interest. Galaxy devices have become synonymous with modernity and convenience thanks to advanced features and an intuitive interface. However, the upcoming changes reported by industry media might evoke mixed emotions.

Samsung Galaxy - one of the most popular smartphone choices

The Samsung Galaxy brand has enjoyed immense popularity in the smartphone market for years. Users appreciate not only the high-quality craftsmanship but also the wide range of models that cater to consumers' diverse needs. Whether looking for a high-end smartphone like the Galaxy S or a more budget-friendly model like the Galaxy A, Samsung offers solutions tailored to every user.

For several years, Samsung has consistently introduced modern technologies to its devices, attracting customers. The Galaxy ecosystem, which includes smartwatches, tablets, and headphones, is becoming increasingly integrated, making it an attractive choice for those who value consistency and ease of use. The popularity of Galaxy models ensures that Samsung maintains a leading position in many countries, and the changes the company plans may significantly influence the future use of these devices.

AI is coming to Samsung - what's going to change?

Samsung plans to introduce innovations that may provoke mixed feelings among users. According to ETNews, the company is considering replacing the classic settings menu in its smartphones with an AI-supported interface. This solution aims to simplify device operation, but not all users are pleased with this vision.

The main change is that AI will automatically adjust the phone's settings to the user's preferences, eliminating the need to search through various options manually. In theory, this means greater convenience— the smartphone will "learn" the owner's habits and adjust functions according to their device style. This will allow many operations to occur automatically, simplifying the use of Galaxy devices, especially for less experienced users.

However, some fear that full automation may limit control over the device. Traditional users, who prefer to configure their smartphones themselves, may feel deprived of the ability to personalize settings. Thus, Samsung focuses on innovation but risks losing trust among those who value complete freedom over their device.

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