Global McDonald's Outlets Reopen After Software Glitch Causes Shutdown
7:12 AM EDT, March 17, 2024
Many McDonald's restaurants globally, including locations in Poland, were closed on Friday due to a computer system malfunction. "We apologize to our guests for the inconvenience caused by this situation and thank them for their patience," mentioned in a statement given to Business Insider Poland.
According to Swedish media, numerous McDonald’s outlets were affected, reporting technical difficulties across a diverse range of countries, from Sweden, the United Kingdom, and the Netherlands, to distant locations like New Zealand, Australia, and China.
McDonald’s addresses the failure and extends its apologies
The technical disruptions extended to outlets in Japan, Hong Kong, Taiwan, and China as well.
McDonald’s Poland's press office conveyed that the closures in our country were also a result of this technology-related issue. Fortunately, all affected restaurants are now back in operation.
In their communication with Business Insider Poland, McDonald's expressed regret for any inconvenience caused to customers.
"The issue was not linked to cybersecurity threats but stemmed from a software configuration change by one of our external providers. We are diligently collaborating with the countries still facing disruptions," Business Insider Poland reports, citing the statement.
There are over 40,000 McDonald's restaurants operating worldwide.
