Concerns about Temu go further

A class-action lawsuit has been raised in Illinois against the Chinese retailer. The main issue is the data privacy concerns.

Lights and Temu logo displayed on a phone screen are seen in this illustration photo taken in Krakow, Poland on December 27, 2023. (Photo by Jakub Porzycki/NurPhoto via Getty Images)
Lights and Temu logo displayed on a phone screen are seen in this illustration photo taken in Krakow, Poland on December 27, 2023. (Photo by Jakub Porzycki/NurPhoto via Getty Images)
Images source: © GETTY | NurPhoto

Although it was created about 1,5 years ago it has taken the market by storm. Temu is an online marketplace that offers goods for unbelievably low prices. It is obviously based in China and bases on a model of sending goods to customers directly from the factory, which cuts the middle parts of the supply chain. It is also well-known that they offer the items for the lower prices it actually takes to make them.

The lawsuit

According to plaintiffs, the Temu app uses several manipulative techniques to 'deceive' their customers and maliciously collect their data. The claim about the purposiveness of those actions is also raised.

There are also concerns about the illegal collection of financial data. Some of the plaintiffs claim that they have been charged on their bank accounts from unknown sources after making purchases using the Temu app.

There have even been claims about the app supposedly using the customer's microphones and cameras without their conscious consent.

Source: CBS news, The Guardian, CNN

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