A dress code for flying? The flight attendant deemed this passenger's outfit 'inappropriate'
6:39 PM EDT, October 27, 2023
American "Ninja Warrior" competitor, Maggie Thorne, recently had an unexpected encounter on a flight that left her astonished and agitated. She shared her experience of how a flight attendant criticized her attire, deeming it inappropriate.
The 42-year-old "Ninja Warrior" participant has amassed a significant fan base across the United States. Since she participated in the show, Thorne has been actively using social media to share snippets of her daily life with her followers.
On a recent flight from Orlando to Nashville with Southwest Airlines, Thorne experienced an incident that left her and other passengers taken aback. On the X platform, previously known as Twitter, she narrated how a flight attendant deemed her attire inappropriate.
Thorne posted a picture of the outfit in question - a black two-piece ensemble including a short top and leggings. She expressed her shock and resentment over the incident, alleging that other passengers shared her surprise at the flight attendant's comments.
Interestingly, it appears that Southwest Airlines takes its passenger dress code quite seriously. The airline staff even holds the authority to remove from the plane any passenger who does not adhere to the dress code.
Although our dress code is casual, we expect a neat, well-groomed, and tasteful appearance. The carrier reserves the right to refuse transportation or may remove any passenger from the aircraft. The reason could include lascivious, obscene, or offensive behaviors, including wearing crude, obscene, or offensive clothing. - this is stated in the airline's regulations.
Following Thorne's escalation of the issue online, Southwest Airlines decided to respond. They not only apologized to her on the X platform but also offered further assistance.
Hi Maggie, we're sorry your encounter with our flight attendant raised doubts about our commitment to customer service. Please send your identification number or departure city to us in a private message, and we'll be happy to contact you and address your concerns. - as replied by the airline representatives.